Effective: 03.01.25
This privacy policy explains what information is collected and how it is used and protected by SkyWatch IT INC., its websites, mobile applications, and other products and services (the “Services”). It also explains the choices you have about the way this information is collected and used. By registering for or using the Services, you agree to be bound to the terms and conditions of this privacy policy. In this policy, “SkyWatch IT INC.” refers to SkyWatch IT INC. and its subsidiaries and other affiliates.
What Information We Collect
When you use our Services, we may collect and store information from you directly.
We may collect information from you when you register directly with us to use our mobile applications or any other part of our Services. That information may include, among other things, your full name, email addresses, login information, device identifiers, and other information you provide.
How We Collect Information
We collect information in various ways, including the following:
When you use one of our applications, we collect and store certain information that you provide directly. We also collect information about your use of the Services.
Opt-In for SMS Communications
By providing your phone number during registration, verbally, or through our website, you consent to receive SMS communications from SkyWatch IT INC. This may include updates, promotional offers, and important service notifications. Your phone number will not be shared with third parties for marketing purposes.
By providing your phone number, you consent to receive recurring text messages from SkyWatch IT about system updates, technical support, and security alerts. Message and data rates may apply. Message frequency varies. Text HELP for help or STOP to opt out.
You can opt out at any time by replying “STOP” to any SMS message you receive.
SMS Communications
If you opt in to receive SMS communications, we will collect and use your phone number solely for the purpose of sending you updates, promotions, and service notifications.
- Message Frequency: Message frequency varies based on your interactions, but you may receive up to 10 messages per week.
- Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out at any time by replying STOP to our messages. After opting out, you will receive a confirmation message stating that you will no longer receive SMS communications from SkyWatch IT INC.
Help Instructions
For assistance, reply HELP to our messages or contact our support team:
???? Email: support@skywatchit.com
???? Phone: 508.626.0110
???? Website: https://www.SkyWatchIT.com
Cookies and Similar Collection Methods
We also collect technical information about your usage of the Services, including cookies, IP addresses, device type and device identifiers, application state, and date/time of activity. We may associate this information with your user ID number for internal use.
How We Use the Information We Collect
We use your information primarily to provide you with the Services, including but not limited to:
- Creating your accounts and allowing use of our applications
- Providing technical support
- Responding to user inquiries
- Preventing fraud
- Notifying users of application updates
- Informing users about new products or promotional offers, including SMS messages if you have opted in
Sharing Your Information
We do not share personal information with third parties for their marketing purposes.
Your information may be disclosed:
- If required by law (court order, search warrant, subpoena, etc.)
- To satisfy legal compliance
- If we believe the Services are being used for criminal activity
- To protect public health or safety in emergencies
- To enforce our Terms of Service
We may also provide your information to third-party companies for service-related functions such as payment processing, data analysis, message delivery, hosting services, customer support, and marketing. If we sell all or part of our business, your information may be transferred to the successor organization.
Security of Your Information
We implement reasonable security measures to protect your information. However, it is important that you protect and maintain the security of your account and notify us immediately of any unauthorized use.
How to Access and Update Your Information
You can access and edit your information through individual settings in the Services. To delete your account and associated data, please contact us directly.
Changes to Our Privacy Policy
We may update this privacy policy periodically. If we make material changes, we will notify users via the Services or by using the contact information on file. Continued use of our Services constitutes agreement to the updated terms.
Contacting Us
For questions, comments, or concerns regarding our privacy policy, contact us at:
Email: support@skywatchit.com
Address:
SkyWatch IT INC.
#1022
881 Worcester St
Natick, MA 01721