Managed IT Support & Consulting

Real-time monitoring and notifications, we can identify, diagnose, and fix issues – fast. Many issues are detected before they become a major problem. Increased security by keeping software updated and computers properly maintained.

Firewall & Network Management

Enterprise grade network equipment and firewalls, which means increased up-time and security for you. The proper equipment is pivotal for reliability and secure remote connectivity to your servers for users on the road or working from home.

Next Generation Antivirus and EDR

Our Managed IT Service includes next generation layered endpoint protection platform. Consistently superior protection, combined with risk management and vulnerability assessment. The best protection, and best performance.

SkyVoice Business Phone Systems

Safe, reliable, easy to use and manage system. Talk to anyone through phone, text, video, email, and instant messaging. You get a hosted solution that includes voice, video, chat, presence, web apps, mobile apps, call control, webRTC, and more.

Understanding

Understanding Managed IT Support Services

We are a managed IT support services provider and we would love to show you how your company can save money by going with our managed IT service plan.

  • How it Works.

    SkyWatch IT employs a hands-on, team approach with our clients. Our service teams bring their collective expertise to each one of our clients, forming working partnerships and providing clients with the comprehensive knowledge, skills, and perspective they need to manage their organizations. We strive to become an integrated partner in your business, a key resource to your internal operational team.

  • Who We Serve

    Today our client base has grown to represent a diverse group of dynamic businesses and non-profit organizations. Our clients include technology, pharmaceutical and biotechnical firms, medical practices, law firms, philanthropic organizations, human service organizations, along with other professional service companies. Our staff and services have expanded to ensure our clients receive the highest level of service and expertise in all critical back-office functions.

  • Our Goal

    Working either on-site at a client location or remotely from a SkyWatch IT office, our staff of experienced professionals aim to become seamlessly integrated into your organization. And, while we are pleased to help improve efficiencies, increase productivity, and help your organization grow, our biggest contribution is enabling your organization to focus on fulfilling your mission while we successfully manage your IT, and these vital services so integral to your success.

Core Services

Passionately Delivered IT Services

Our methods and processes will right your IT ship and start your company on a journey of continuous improvement!

Fit Assessment

We’ll meet with your leadership to discuss whether our services are what you need.

Risk Analysis

We’ll score your environment against our security baseline and propose a roadmap for alignment.

Commitment

We’ll sign on the dotted line and introduce your dedicated technician to your team.

Onboarding

We’ll onboard your team using processes that we've refined over more than a decade.

Support Services

We’ll deploy our computer security and management software on your network, and start taking support requests!

Business Reviews

We’ll convene the first of your IT to streamline your operations and discuss alignment with our latest best practices.

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Cyber-Security Training

"82% of SMBs say they’re not targets for attacks as they don’t have anything worth stealing. However, 55% of SMB respondents have experienced a cyber-attack in the past year, and another 50% have experienced a data breach involving customer and employee information (2016 State of SMB Cybersecurity)." --Source: Continuum.

SkyWatch IT HIPAA Compliance Program

SkyWatch IT Assisted HIPAA Compliance

IT Support & Technology

The correct technology has to be implemented, and on-going support is also recommended. Our team of IT Experts can deploy and maintain all the tech required by HIPAA. Endpoint Security, HIPAA Compliant E-Mail Security & Encryption, HIPAA Compliant Backup and File Sharing Options. Even HIPAA Compliant eFax.

Security Risk Assessment (SRA)

SkyWatch IT will guide your through the SRA and our partner’s HIPAA Help Desk is always available if you have questions during your SRA process, or need more information on any particular question, or subject. You have the questions, our team of HIPAA Experts has the answer, and over 10 years of experience.

HIPAA Security & Privacy Training

With cyber criminals constantly improving their tactics, one-time security training just isn’t enough. Continuous education on the latest threats coupled with ongoing practice spotting phishing emails is key to retention. Yearly training is a HIPAA requirement. Our portal allows easy training, tracking, and reporting.

Understanding Cyber-Security Services

Cyber-Security in layers

Cyber-Security are preventative steps designed to protect computers, networks, software, programs and data from unintended or unauthorized access, attacks, change or destruction. No one device or piece of software can protect your business from modern malware. It takes a complete program to maximize Cyber-Security. Cyber-Security is complicated, no longer can you install it and forget it. Your firewall is the entry point to your entire business and where we start, but far from where we end. Small businesses are the big targets for attackers because they are too often easier targets, with less secure and unprepared for an attack. Cyber-Security are preventative steps designed to protect computers, networks, software, programs and data from unintended or unauthorized access, attacks, change or destruction.